When we first moved in we had a few simple maintenance issues that took a few months to resolve. Since then, maintenance has been better about getting back to you in a timely manner. Snow is cleared from sidewalk after a bigger snowfall. Apartment is clean, I don't often use common areas but in the summer tenants fail to pick up after their dogs. Pet friendly, and haven't had any issues with management other than random deposit dates for rent (sometimes even 2 weeks after rent is due). I do like the new mailboxes that are centrally located.