Welcome to Helena Properties

Tonja Mclure

Stars: 5

Really like the maintenance dept. Very fast and efficient

Sep 01, 2023

Christine Richmond

Stars: 5

Aug 15, 2023

Jules Vasquez

Stars: 5

Apr 03, 2023

Jessi

Stars: 5

Mar 23, 2023

TAMMY SINGLETON

Stars: 4

Got our heat back and was told what we needed if happened again

Feb 18, 2023

Jon McCarty

Stars: 5

Had an issue regulating the temp in my place. The temp got too warm and the thermostat wasn't controlling the heat. Called management to file a request and management got maintenance to come in my apartment right away and fixed the issue. The temp is just right. Thank you Helena Manor.

Oct 30, 2022

Jon McCarty

Stars: 5

Had no heat and had the day off from work, so I went to the office to file a maintenance request. I bumped into a couple of the maintenance guys and told them in person. They came right over to take care of the issue. Thanks guys

Oct 30, 2022

christine wray-castillo

Stars: 4

This time I wrote a work order and sent it in. I got a phone call and they came right over to fix my light.

Oct 05, 2022

Joshua Pappas

Stars: 4

Aug 28, 2022

Kamrie Thomas

Stars: 5

I love the whole experience! I will be calling on Monday about the walk thru paperwork and my receipts for payment!! Thanks again!

Aug 20, 2022

Jennive Zielke

Stars: 5

They were quick and knowledgeable to help me understand.

Aug 09, 2022

Moonblaze001

Stars: 5

My girlfriend and I have been in Helena Manor since March 5th the old landlord made things very confusing but Courtney manage to fix everything that was going on. It started hecktic but since she became The Landlord everything has been very smooth going through and I cannot be more thankful for the help we have received from Courtney. She walked us through all of the process and found all the answers for our questions even though she had to dig for the answer. Thank you so much!

Aug 03, 2022

Mackenzie Byrd

Stars: 5

My boyfriend and I love it here Our landlord Courtney is amazing she’s patient with us she gets on everything when something isn’t working it’s a good place to live with a awesome landlord thank you Courtney!

Aug 02, 2022

Rose Leaf

Stars: 5

May 05, 2022

Thresa Tighe

Stars: 5

Helena Manor is a very nice place to rent from 5*****

Apr 30, 2022

Braylee Stone

Stars: 4

I recently moved out of these apartments, I lived there for a little over a year, and I truly enjoyed it. This was my very first apartment and I enjoyed the experience. I liked the location, it is pet-friendly, the management people were friendly and communicated well, and maintenance requests were responded to within 2-3 days. The only con that I would say about these apartments is that I noticed during winter, my apartment had a difficult time staying warm. I’m not sure if that has to do with the heating system, but it happened often. Other than that, it is a great place to stay!

Apr 06, 2022

colby sammons

Stars: 5

I just moved in and I couldn’t be more impressed with the staff at the Helena manor. They made it such a smooth process moving in. Their plans for the development of this property exceeds my expectations. They are completely awesome!

Apr 05, 2022

doug cullen

Stars: 4

The overall experience was pleasant. Nothing the managers could have done to make it any better.

Apr 02, 2022

Kenzie Byrd

Stars: 5

Mar 30, 2022

Tracy Ibsen

Stars: 5

Courtney was fantastic!

Mar 26, 2022

Kiara McGovern

Stars: 4

The property manager has been really easily to work with and is quick to resolve any issues we may have. Maintenance orders are taken seriously and promptly addressed. The only complaint I have is that snow removal isn't always done in a timely manner and patches of ice get left on the walkways.

Jan 27, 2022

Hannah McMahon

Stars: 5

The Helena Manor Team was very helpful and accommodating when I first moved in. They worked hard to finish renovations on the apartment so we could get in as soon as possible. During our stay the staff has been kind and had worked to get what we need. The property manager Ryan is especially good at understanding when circumstances arise and works with us to make our stay at Helena Manor well worth it. Thank you guys for all yo ur work! :)

Jan 26, 2022

Kelly Baker

Stars: 4

When we first moved in we had a few simple maintenance issues that took a few months to resolve. Since then, maintenance has been better about getting back to you in a timely manner. Snow is cleared from sidewalk after a bigger snowfall. Apartment is clean, I don't often use common areas but in the summer tenants fail to pick up after their dogs. Pet friendly, and haven't had any issues with management other than random deposit dates for rent (sometimes even 2 weeks after rent is due). I do like the new mailboxes that are centrally located.

Jan 01, 2022

Russell Lord

Stars: 4

Lived here for 1 year. The people are nice but some amenities are lacking. But overall it is a nice built and happy community.

Jan 01, 2022

Rusty “DaRustySword9090” Lord

Stars: 4

Lived here for 1 year. The people are nice but some amenities are lacking. But overall it is a nice built and happy community.

Jan 01, 2022

Thresa Tighe

Stars: 5

Helena Manor is a very nice place to rent from Ryan is Amazing very quick response if I need something done or fixed They are very very good a bout getting back to you and taking care of my issue the make sure. They take care of you Iv lived there almost 3 years and iv not had any problems Thank you Helena Manor staff you get 5* from me

Dec 31, 2021

Christine Castillo

Stars: 4

Been living here for 5 years now, have no problems with the maintenance staff they have been doing good, they come when I write up a work order. . Just need to please clear off our walk ways a bit better, so no one slips and falls! We are just around the corner from the grocery stores if we need anything.

Dec 31, 2021

Ryanwalling

Stars: 5

Good management service.

Dec 31, 2021

Jessi Lopez

Stars: 5

Great for the business and community.

Dec 31, 2021

Isabelle Paucar

Stars: 5

Dec 27, 2021

Coral Hill

Stars: 5

Oct 16, 2021

Jesse Lopez

Stars: 5

I was answered in a timely manor and helped by all staff was able to keep in contact with the property manager. I recommend this to all .have a great day.

Oct 16, 2021

Sara Messerschmidt

Stars: 5

Oct 12, 2021

Josie Luurs

Stars: 4

I’ve had trouble trying to reach any leasing manager. Is there a different number to try?

Sep 13, 2021

Renee Thoms

Stars: 4

Everything is great with the exception of the laundry situation in my building. There is an issue with the dryer for my building. It's been an issue since I moved in in January. UPDATE: The property management is working on finding a better solution for the laundry situation. I have been reporting it every month for the last 3 months in a row to management and nothing has happened and I've gotten no updates. I even put in a work order that was canceled with no explanation. I have left messages asking what's going on and get no response at all. Whoever takes care of the laundry facilities (it is not the property's responsibility) does not care to keep them in operating condition and management doesn't give any updates. For me, there is nothing more irritating than me calling to report an issue and have literally no response and no action taken. Don't count on the laundry facilities here, it's unreliable and no updates are given on the status of laundry repairs.

Sep 07, 2021

Maggie Johnson

Stars: 4

Dec 11, 2020

dayna schmidt

Stars: 4

My son and i have lived here for almost a year. My kitchen overhead light hasn't ever worked. There are two other lights so no biggy. It's an old building and my place hasn't been updated so things get old and need to be replaced but the maintenance guys are great. So, other than raising the rent during the tough economic times with the virus, things are okay. My favorite staff....Amanda 😁👍 she's been awsome since the day I met her.

Sep 07, 2020

Gerard Secher

Stars: 4

Living here since 2007.Close to grocery store and public services.

Aug 28, 2020

Marcelino Barragan

Stars: 4

Aug 28, 2020

Lords Mobile fun

Stars: 4

Aug 19, 2020

Ryan Walling

Stars: 5

Aug 19, 2020

Alexis Malchow

Stars: 5

Aug 19, 2020

Helena Dulaney

Stars: 4

We enjoy living here since October. Reading the other reviews I wasn't expecting a lot. However, Amanda is wonderful to work with and Liberty is very attentive. The complex is going through various building improvements and they are keeping residents informed. I've had 1 maintenance request and it was handled faster than I've ever experienced before. The maintenance staff is excellent! They are knowledgeable, friendly, and conscientious. This company has an online system that works very well and is easy to use for requests or payments. They have a nice common area for people and pets and even provide pet waste bags. My only complaint is that many dog owners are not cleaning up their waste. Which makes no sense to me. I mean, there are free pet waste stations...use them! That frustration has nothing to do with the management but some residents. However, it's still a nice place to call home and is in a convenient location for our needs.

Feb 01, 2019

Demetrio Castillo

Stars: 5

Mar 10, 2018